About NCS 360

Who is NCS 360?

We are a specialized debt recovery advisory firm helping both residential and commercial property owners recover money that is rightfully owed to them by former tenants who have not fulfilled their lease obligations. Through our Network Companies, NCS 360 advises and coordinates recovery services for its clients nationwide

With experience dating back to 1991, NCS 360 has grown to provide services to more apartment owners and managers than any other company in the country. Our Network Companies are licensed to collect debts throughout the U.S. and provide a full range of collection services to the multifamily industry

NCS 360 coordinates and manages services including:

  1. Pre-collect programs on a flat-rate or contingency-fee basis
  2. Standard collection services
  3. In-house garnishment of existing judgments
  4. Pre-legal services
  5. Full legal services
  6. Account purchase options

As for our company culture and values, we are committed to conducting ourselves with P.R.I.D.E. - Professionalism, Results, Integrity, Determination and Excellence.

P.R.I.D.E. is a statement of our company's commitment to the positive manner in which we provide our services and conduct ourselves in performing our work. Whether we are interacting with clients, employees, vendors, or other parties, we work diligently to uphold these standards.

Why should I use NCS 360 for our recovery needs?

The bottom line is, quite simply, NCS 360 clients receive higher net returns and a better customer service experience. In addition, we perform our service in a professional and respectful manner, consistent with our standard of P.R.I.D.E.

We are certainly aware that you have a wide variety of options when attempting to select the best debt recovery solution provider. And quite frankly, many providers may seem similar in a number of ways. However, it is for good reason that more apartment owners and managers nationwide trust NCS 360 for their recovery needs than any other company. Countless NCS 360 clients have reached their conclusions to use our company only after considering many other providers and performing a thorough due-diligence process.

The companies who have gone to this level of scrutiny and analysis have consistently selected NCS 360 to assist with their debt recovery needs.

What else should I know about the company, and how is NCS 360 different?

NCS 360 is unique in its ability to provide a fully comprehensive solution through its Network Companies, all under the NCS 360 umbrella of service. They include:

  • True industry specialization with over 99% of clients from the multifamily industry
  • A full spectrum of customizable services from pre-collect to account purchase options
  • Local and personalized service from our NCS 360 representatives located throughout the country
  • A suite of online services and reporting for convenience and transparency
    • Recovery Dashboard with valuable trends, statistics, and recovery analysis
    • A report scheduler for automatic monthly delivery
    • Online account submission with document upload feature
    • Former Resident Quick Search
    • Customizable account placement reminder emails
  • Integration with your property management software for quick and efficient submission of accounts
  • Advanced analytics and models to analyze your accounts and provide client feedback for improving results
  • Nationally licensed Network Companies that can pursue recovery throughout the country
  • Technologies such as advanced telephony systems, document imaging, customized multifamily-centric software, multiple payment channels, full-time call recording, sophisticated skip tracing software, local number caller ID, live call monitoring and coaching
  • Ability to conduct Debt Recovery 101 courses for your managers